Terms of Service

Effective Date: 5/4/2026

Lucky Lot Striping LLC (“Lucky Lot Striping” “we,” “us,” “our”)

These Terms of Service (“Terms”) govern your access to and use of our websites, services, software, and related tools (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.

If you do not agree, do not use the Services.

1. Services Overview

Lucky Lot Striping provides marketing and business automation services, including (as applicable): CRM setup and access, lead capture and follow-up automation, AI voice/chat agents, reputation management, website/funnel services, centralized messaging, and related consulting/implementation.

We may deliver some or all Services using third-party platforms, including GoHighLevel and related providers (e.g., telephony, email, AI, and messaging vendors). Your use of certain features may be subject to third-party terms in addition to these Terms.

2. Eligibility and Account Responsibility

You represent that you are at least 18 years old and have authority to enter into these Terms on behalf of your business (if applicable).

You are responsible for:

Maintaining the confidentiality of login credentials

All activity under your account

Providing accurate information

Ensuring your users comply with these Terms

3. Client Responsibilities (Important)

To provide effective Services, you agree to:

Provide timely access to necessary information, accounts, and approvals

Ensure you have the legal right to use and provide any data, content, phone numbers, and contact lists you upload

Use the Services in compliance with all applicable laws and regulations (including privacy, marketing, and communications laws)

No lead/marketing outcome is guaranteed. Results depend on your market, offer, responsiveness, lead volume, ad spend (if any), competition, and other factors outside our control.

4. Communications, Messaging, and Consent (SMS/MMS/Email/Voice)

If you use messaging, calling, email marketing, AI voice, or similar features, you are solely responsible for complying with applicable laws and policies, including but not limited to:

TCPA and related regulations

CAN-SPAM

State privacy laws

Carrier requirements (including A2P 10DLC where applicable)

Consent, opt-in/opt-out handling, and proper disclosures

You represent and warrant that you have obtained (and will maintain) all necessary consents and permissions to contact your leads/customers.

We may suspend or restrict messaging features if we believe your use creates compliance risk, excessive complaints, high bounce rates, spam reports, or violations of third-party provider policies.

5. Payments, Billing, and Fees

You agree to pay all fees associated with your chosen plan(s) and any one-time setup or implementation charges.

Unless otherwise stated:

Subscription fees are billed in advance on a recurring basis (monthly or annually)

Setup/implementation fees are billed when invoiced and are non-refundable once work begins

Taxes may apply

If payment fails, we may suspend Services until payment is received. Past due balances may incur reasonable collection costs.

6. Refunds and Cancellations

Subscriptions: You may cancel your subscription at any time. Cancellation stops future billing after the current billing period unless otherwise stated in your agreement. We do not provide prorated refunds for unused time unless required by law or explicitly stated in writing.

Setup/Implementation: Setup, onboarding, and implementation fees are generally non-refundable once work begins due to labor and configuration time.

If you believe you were billed in error, contact us within 14 days of the charge at [insert support email].

7. Service Changes and Availability

We may modify, update, or discontinue parts of the Services from time to time. We will make reasonable efforts to avoid material disruption, but you understand that some components depend on third-party services and infrastructure.

We do not guarantee uninterrupted availability. Maintenance, updates, outages, carrier filtering, vendor limitations, or force majeure events may impact service.

8. Acceptable Use Policy

You agree not to use the Services to:

Send unlawful, deceptive, or spam communications

Violate privacy or marketing laws

Transmit malware or harmful code

Infringe intellectual property rights

Harass, threaten, or exploit others

Collect data unlawfully

Attempt unauthorized access to systems

We may suspend or terminate accounts that violate this section.

9. Content, Data, and Intellectual Property

Your Content: You retain ownership of content and data you upload (“Client Content”). You grant us a limited license to use Client Content solely to provide and improve the Services.

Our Materials: Lucky Lot Striping retains all rights to our processes, templates, snapshots, automations, documentation, training materials, and proprietary methods, except where explicitly transferred in writing.

Feedback: If you provide suggestions, you grant us the right to use them without restriction or compensation.

10. Confidentiality

Each party may receive confidential information from the other. Both parties agree to protect confidential information using reasonable care and to use it only for purposes related to providing or receiving the Services.

Confidentiality does not apply to information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy. If you use the Services to collect or process personal information, you are responsible for providing appropriate notices and obtaining consents as required by law.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, Lucky Lot Striping DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee:

Specific business results (leads, bookings, revenue, rankings)

Deliverability to every inbox or carrier (email/SMS filtering is outside our control)

That third-party platforms will operate without interruption or change

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Lucky Lot Striping WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO Lucky Lot Striping IN THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

(Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.)

14. Indemnification

You agree to indemnify and hold harmless Lucky Lot Striping from claims, damages, liabilities, and expenses arising out of:

Your use of the Services

Your Client Content

Your communications and marketing practices (including SMS/email consent)

Your violation of laws or third-party terms

15. Termination

We may suspend or terminate your access to Services if you:

Fail to pay fees

Violate these Terms

Create legal/compliance risk

Abuse the Services or providers

Upon termination, your access may end immediately. You are responsible for exporting any data you want to keep prior to termination where feasible.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of Illinois without regard to conflict of law principles.

Any dispute will be resolved in Illinois courts unless the parties agree to arbitration in writing.

(Optional: If you want arbitration/venue language, tell me your preference and state.)

17. Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted with a new effective date. Your continued use of the Services after updates constitutes acceptance.

18. Contact Us

Lucky Lot Striping LLC

Email: [email protected]

Address: Lucky Lot Striping C/O MIKE KRAMER , 39W313 Woodgate Rd, Saint Charles, IL 60175

Website: www.luckylotstriping.com